Privacy | Avikal

Information we collect from you

In the course of your visits to our website or use of our products and services, we may obtain the following information: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses , support queries, blog comments and social media handles.

How we use your information

Personally Identifiable Information: We use the information we collect to deliver our services, including communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalized website experience. Marketing communications are only sent to you if you have requested or subscribed to them. You can opt-out of our communications anytime by unsubscribing or emailing us, and your request will be actioned.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymised forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally. Any publicly available information, such as blog comments and testimonials on our website, will be available for others to see.

Storage and security of your information

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us.

To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries with adequate privacy protections.

We retain your personal information for as long as needed to provide services to you and as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

If there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.

Cookies and pixels

A cookie is a small file in your web browser that collects information about your web browsing behaviour. The use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyze website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third-party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

Sharing your information with third parties

We do not sell or deal in Personal Data or any customer information. Your Personal Data details are only disclosed to third-party suppliers when required by law, for goods or services you have purchased, or for payment processing. To the extent that we share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

Links to other websites

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement, or approval of these websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Change in Privacy Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, at our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on the website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy